Legal - Terms and Conditions

The document details the terms and conditions that regulate the use of Rocheston website, including mobile applications, offered by Rocheston Pvt. Ltd.

1. GENERAL RULES AND DEFINITIONS
1.1 By using Rocheston's mobile sites, features and applications, including downloads, software, RSS and API (the "Services"), you are agreeing to the Terms of Service between you and Rocheston Pvt. Ltd.

1.2 We may alter, add or remove certain Terms and Conditions at any time, which come into effect on inclusion. It is the responsibility of the user to constantly review the changes and by usage of the site, you agree to any alterations.

1.3 Rocheston Pvt. Ltd. has the right to alter, suspend or discontinue a specific service or services at any time, including the any of the service feature, content or database. Restrictions or limits might also be imposed on your access to certain features and services without any notice or liability.

2. CONTENT AND FEATURES
2.1 The contents and features on the site are intended for personal and non-commercial use (articles, images, illustrations, video clips, audio clips, are collectively referred to as "Content"). Rocheston Pvt. Ltd., owns and controls the content, which is protected by copyright. Company or the party credited as the provider of the Content. By accessing the content, the user is abiding by all additional copyright notices, restrictions or information in the service.

2.2 The contents and services are protected by copyright in accordance to Indian and international copyright laws. Distribution, modification, sale, reproduction, sale or display of content or the services (including software) in whole or in part is prohibited (except Section 2.3 in the Terms of Service).

2.3 The user may download or copy the content, and other downloadable content, displayed on the site for personal use only and should maintain all copyright and other notices contained therein. Storing or copying any content without the written permission from Rocheston Pvt. Ltd., or the copyright holder identified in the copyright notice of the content is prohibited.

2.4 The content is owned or licensed to Rocheston. The site will not be responsible for delays, inaccuracies, errors or omissions or delivery of content, all or in part published by third parties and any damages arising therefrom.

3. USER GENERATED CONTENT: SUBMISSIONS
3.1 Uploading, distributing or publishing any obscene, libelous, defamatory, pornographic, abusive or illegal material is prohibited on the site. The user agrees not to deliberately "spam" discussions or comments with meaningless or repetitive messages. Be respectful and courteous.

3.2 Only noncommercial use of services are allowed. Publication or distribution of any material containing solicitation of funds, advertising or for goods or services is prohibited without the approval of Rocheston Pvt Ltd.

3.3 Submissions to the site: comments, reviews, text, video, audio and photographs (each a "Submission"), may be edited, altered, transmitted or published and displayed by Rocheston Pvt. Ltd. The submissions may be included in the RSS feeds, APIs and made available through other formats.

3.4 A user grants a royalty free, sub-licensable license to the submissions, which includes without limitation the right for Rocheston Pvt ltd or any third-party it designates to modify, transmit, copy, use, distribute, publicly display in any form of media known now or developed hereafter. Submissions posted by a user is owned by Rocheston. Pvt. Ltd., including submissions through third party.

3.5 The user is responsible for the content in the submissions. But, Rocheston does not and cannot review every submission and is not responsible for the content. The site deserves the right to remove, edit and move submissions that are abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise unacceptable.

3.6 Submission to the site indicated that you are consenting to the display the publication on the site for online and offline promotional uses.

4. USE OF THE SERVICES
4.1 The site may not be accessed or used or take any action that could harm us or a third party. The user may not access parts of the site, which are not authorized for use. The user may not attempt to bypass any restriction or condition imposed on the use or access that could affect or disable the functioning or appearance of the site, including the presentation or display of advertising. Exposure to advertising is a condition of accessing the services.

4.2 The site includes links to other Internet sites, resources and advertisers. Rocheston Pvt. Ltd. is not responsible for the availability of external resources, or their contents, and any concerns should be directed to any external link on the site.

5. REPRESENTATIONS AND WARRANTIES
5.1 The user represents, warrants and warrants the following: (a) Submissions of materials of any kind will not (i) plagiarize, infringe or violate the rights of third party, including copyright, trademark, privacy or other personal or proprietary rights; or (ii) contain defamatory or unlawful material; and (b) The user is at least thirteen years old. The user must indemnify, defend and hold Rocheston Pvt. Ltd. and information providers, licensors and licensees and agents (collectively, Indemnified Parties) from any liability such as attorney's fees, arising out of breach by the user of these Terms of Service or the above-stated representations, warranties and contract. Rocheston reserves the right to claim the defense and control any litigation, subject to damages from the individual.

5.2 Rocheston does not represent or validate the accuracy or reliability of any opinion, advice, statement, or other information displayed, uploaded or distributed through the site by any user, information provider or entity. By relying on opinion, advice, statement or other information distributed by the site, the user acknowledges its sole risk.

All downloadable content and services are distributed on an "as is" basis devoid of warranties, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability for a purpose. You acknowledge the use of services at your sole risk.

6. COMMUNICATION BETWEEN ROCHESTON AND USERS
6.1 Rocheston Pvt. Ltd. reserves the right to inform the users of changes to service through electronic mail or by displaying the changes in website.

6.2 Rocheston Pvt. Ltd. reserves the right to reveal information about the site's usage and demographics. Advertisers and/or licensees on our web site may collect and share personal information on indicating your acceptance.

6.3 Rocheston may send in surveys for feedback on products and services through mail. This obtained information will be used to improve the services offered by the site, and surveys will not be shared with third parties.

7. TRADEMARK INFORMATION
7.1 Rocheston possesses rights in the United States and elsewhere in its trademarks, service marks, trade names, designs, logos and other trade dress used in connection with the Materials and the products or services described in the Materials. No use of any Rocheston trademark, service mark, trade name, design, logo or other trade dress may be made without the prior, written authorization of Rocheston Pvt Ltd, except to identify the products or services of Rocheston. Except as permitted by these Terms, nothing contained in the site should be construed as granting, by implication, estoppel, or otherwise any license or right to any person under any patent, trademark, copyright or other proprietary right of Rocheston. Company, logos, product and service names mentioned in the site that are not owned by Rocheston are trademarks or service marks of their respective owners.

8. SOFTWARE LICENSES
8.1 The user shall have no access or rights to proprietary software and related documentations, or any enhancements or modifications that was provided to access the site. Sublicensing, transfer or assigning the licenses granted by Rocheston, or any attempt at transfer, sublicense, or assigning shall be null and void. Copying, distribution, alteration or reverse engineering the works from the software is prohibited.

9. TERMINATION
9.1 Rocheston Pvt. Ltd. reserves the right in its sole discretion to terminate, suspend access to all or part of the services for any reason or breach or assignment of Terms of Service.

10. MISCELLANEOUS
10.1 These Terms of Service have been made in and shall be elucidated and enforced in accordance with the Indian law. Any action or breach in the Terms of Service shall be brought in the local or higher courts located in India.

10.2 Regardless of the aforementioned, nothing in these Terms of Service will forestall the promises made in the Rocheston Pvt. Ltd privacy policy.

10.3 The user agrees to report copyright violations in the Rocheston website in their knowledge. Any claim of copyright infringement with respect to material in the site can be notified to us using the contact us page.

Privacy Policy

Rocheston provides this Privacy Policy to explain how it collects, stores, and uses the information collected in connection with Rocheston’s software applications, and websites (collectively, “services”). Rocheston respects the personal information that you provide when you visit the Websites and Mobile Apps owned and operated by Rocheston (listed below), and when you use our Service(s). It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which you have engaged Rocheston. The capitalized terms used in this Policy but not defined herein shall have the same meaning as defined in our Terms of Service at (“Terms”). You have a right to know our practices regarding the information we may collect and use when you use our services.

Please read this Privacy Policy carefully, as it governs how you use Rocheston or its affiliate products. If you do not agree to this Privacy Policy, please do not use Rocheston.

Notice to End Users

In some cases, an administrator may create an account in Rocheston on the behalf of a “End-User” and may provide his/her information, including Personal Information. In such cases the administrator who may be your Employer or a Rocheston Authorized Training partner (ATP) is our “Customer.” We collect Information under the direction of our customers and have no direct relationship with the End-User whose personal data we process.

An End-user’s use of the Rocheston platform may be subject to the Customer’s policies, if any.

Our Customer must have the authority to act on behalf of the End-User and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

If you are an End-user using our platform, please direct your privacy inquiries to your administrator. Rocheston is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

International Transfer

Personal data collected by Rocheston may be stored and processed in your region, and in any other country where Rocheston or its affiliates, data sub-processors operate facilities. To facilitate Rocheston global operations, we may transfer and access such information from around the world, including from other countries in which the Company has operations. A list of the Rocheston’s global offices is available here. This Privacy Statement shall apply even if Rocheston transfers Data to other countries.

Currently, Rocheston and its data sub processors have data centers in United States, and India.

The data we hold may also be processed by employees operating in countries listed above, Such staff may be engaged in, among other things, product development and customer and technical support. The data protection and other laws of these countries might not be as comprehensive as those in your country. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of Your data in these countries.

Note to our customers in Europe: We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use contracts, to help ensure your rights and protections travel with your data. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of your data in these countries.

Use of your Personal Information and Other Data

Rocheston uses this Privacy Policy to govern the use of personal information you provide to us. We use your personal information solely to provide our services to you. We also use your Personal Identifiable Information (PII) together with other Personally Non-Identifiable Information (non - PII) to help us better understand our users and to improve the content and functionality of our site.

Personal Identifiable Information

We may collect the following personal information from you in the following situations

When you visit our website or mobile apps and voluntarily provide the following information via one of our contact forms, via a chat or phone session, or as part of a purchase of one of our courses or register on our site:
Contact Information, such as name, email address, mailing address, phone number, IP
Information about your business, such as company name, company size, business type
Billing Information, such as credit card number and billing address;

Note: All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

When you use our Learning Management System, mobile applications, our support system or respond to our surveys:

Contact Information, such as name, email address, mailing address, IP address, geographic location, or phone number;
Unique Identifiers, such as username, or password;
Name and e-mail address when you provide feedback from the Service(s)
When you use our community website or blogs
Please refer to our section on Public Forums

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identifiable Data

We capture some Non Identifiable data in our logs. The data in the logs includes:

device type
browser type
language preference,
time zone,
screen size
referring / exit pages

Use

We may use the personal information collected from within the Websites or when you use the Service(s) to:

Provide you with the Service(s).
Send you communication from the Service(s)
Assess the needs of your business to determine or suggest suitable products.
Send you requested product or service information.
Respond to customer service requests.
Administer your account.
Send you promotional and marketing communications.
Personalized Advertisement
Facilitate your transactions with other users when you use our Service(s).
Perform statistical analyses of user behavior and characteristics at an aggregate level in order to measure interest in and use of the various areas of the site.

When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided.

If your subscription was provided by your employer or a Rocheston Authorized Training Partner, we will share information, including personal information with them.

We may transfer personal information to our Group Companies and sub-contractors that help us provide our Service(s). Transfers to subsequent third parties are covered by the service agreements with our data-processors. We reserve the right to disclose your personal data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.

In the event Rocheston goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. You will be notified via email and via a prominent notice on our Websites of any such change in ownership or control. We may also disclose your personal information to any other third party with your prior consent.

Data from Third Parties

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

Data brokers from which we purchase demographic data to supplement the data we collect.
Social networks when you grant permission to access your data on one or more networks.
Existing or past learners who participate in our referral program
Service providers that help us determine a location based on your IP address to customize certain products to your location.
Partners with which we offer co-branded services or engage in joint marketing activities, and
Publicly-available sources such as open government databases or other data in the public domain.

We may receive Personal Information about you from other sources like postal mail, telephone or fax. We may add this information to the information we have already collected from you via the Site to improve the products and services we provide.

Correction, Removal or Export of Personal Information

Rocheston acknowledges that you have the right to access, edit and delete your personal information at any time. Upon request, we will provide you with reasonable access to the personal information we collect about you. You will have the opportunity to correct, update, modify or delete this information as follows:

If you have independently signed up with Rocheston.
You may access, update or export your Personal Information included in your online Rocheston account at any time by logging into your account and going to your profile or by reaching out to us
If you are using an enterprise-provided account (Rocheston Authorized Training Partner or your Employer)
Please review the section Notice to End Users

Exceptions in Deletion: If you request access to your personal information and discover that that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers or backup systems.

Exception in Data Portability: There may be limits to the amount of information we can practically provide. For example, we may limit an individual’s access to personal information where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy or where doing so would violate others’ rights.

Exception in Data Correction: Even after updates to your Personal Information, we may maintain and store older versions of such information within our databases, access logs and other records to comply with other routine data audits.

Cookies and Other Tracking Technologies

Rocheston and our third-party partners, such as our advertising and analytics partners, (listed here) use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices.

The types of cookies used by Rocheston includes"
Essential Cookies: These cookies are essential for the basic functionalities offered by the Site and Service(s). These class of cookies helps in keeping a user logged in to the Service(s) and remember relevant information when they return to the Service(s).
Insight Cookies: These are used for tracking the user activities within the Service(s), which in turn helps us in improving your user experience.
Marketing Cookies: These are used for providing you with customized and interest-based ads based on your browsing behavior and other similar activities on our Websites.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

We partner with third parties to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on our Website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union, click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Analytics & Web-beacons

Rocheston uses third party software for analytics. All metrics information collected from your usage of the Service(s) shall be transmitted to our analytics provider. This information is then used to evaluate how users use our platform, and to compile statistical reports on user activity for us. We further use the same statistical analytics tool to track or to collect your Personally Identifiable Information (PII). We will use this information to maintain, enhance, or add to the functionality of the Service(s) and to personalize the experience for you. Aggregated information and analysis may be made public where desired by Rocheston.

We and our third-party advertising partners use technologies such as web beacons in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

Do Not Track

Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user's browser DNT preference setting. Rocheston does not currently commit to responding to browsers' DNT signals with respect to the Company's Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Rocheston takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Links to Third Party Sites

Our Websites contain links to other websites that are not owned or controlled by Rocheston. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each website that collects personal information.

Public Forums

Our Websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, reach out to us. In some cases, we may not be able to remove your personal information, in which case we will let you know that we are unable to do so and why.

Rocheston may provide bulletin boards, blogs, or community threads on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Rocheston is not responsible for the personal information you choose to submit in these forums.

Remember that when you share information publicly, it may be indexable by search engines.

Single Sign-On & Other social Media Features

Our Websites include social media features, such as the Facebook “Like” button, the “Share This” button or interactive mini-programs. Where we have your consent, these features may collect your IP address, which page you are visiting on our Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing them.

You can log in to our Websites using sign-in services by LinkedIn. The services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address.

Communications from the Websites

We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive.

We will send you announcements related to the Service(s) on occasions when it is necessary to do so. For instance, if our Services) is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may delete your Account.

Information Security

Our Websites and Service(s) have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites or via the Service(s) and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorized access.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.

Testimonials

We post customer testimonials/comments/reviews on our Websites which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial. If you want your testimonial removed, please reach out to us.

For Courses:

We agree to keep confidential all the information that comes into its possession regarding the Program’s examinations. If Rocheston is found to have disclosed the content of any of the Open Group’s examination scenarios, questions, or answers to any third party other than in the normal course of Rocheston attendees sitting the examinations, the Agreement and all Schedules attached to it will be immediately terminated and the Open Group shall remove all of the Rocheston’s ATCs and Affiliates from the Accreditation Register.

Children's Personal Information

Rocheston does not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Websites or Service(s). We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service(s) or Websites without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through our Websites or Service(s), please contact us and we will endeavor to delete that information and terminate the child's account from our databases.

Amendments

Rocheston has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of this Websites or the Service(s) following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Websites or Service(s), if you do not accept the terms of this Policy, or any modified version of this Policy.

Contacting Rocheston

If you have any questions about this privacy policy or your dealings with the Rocheston ,you can reach out to us using the Rocheston Contact Us page.

http://rocheston.com/contact-us/