Zero-Trust Approach to Alert triage: Operator Edition

RCCE students will learn security alert triage methodologies including alert classification, prioritization, enrichment, escalation, and resolution workflows. RCCE students will learn to evaluate incoming security alerts for severity and legitimacy, apply triage frameworks to consistently classify alerts, enrich alerts with contextual data from threat intelligence and asset databases, distinguish true positives from false positives, make escalation decisions based on defined criteria, document triage findings, reduce alert fatigue through improved triage processes, and measure triage effectiveness using metrics like mean time to triage and false positive rates. This zero-trust course applies modern security principles including least privilege, continuous verification, and explicit trust evaluation. Starting from foundational concepts, RCCE students will learn to implement zero-trust architectures that assume breach and verify every access request regardless of network location. Students build practical zero-trust implementations that align with organizational security modernization goals.