Windows Troubleshooting
RCCE students will learn Windows endpoint security including OS hardening, Group Policy configuration, Windows Defender features, registry security, PowerShell security, and Windows logging architecture. RCCE students will learn to harden Windows operating systems following CIS Benchmarks and STIG guidelines, configure Group Policy for security enforcement, manage Windows Defender Antivirus, Firewall, and Exploit Guard, secure PowerShell execution environments, implement Windows event log collection for security monitoring, detect and investigate Windows-based attacks including credential theft, lateral movement, and persistence techniques, and manage Windows security updates and patch deployment. This diagnostic course focuses on identifying, analyzing, and resolving common failures, misconfigurations, and operational issues. Building on core knowledge, RCCE students will learn systematic troubleshooting methodologies that accelerate root-cause analysis and minimize downtime. Students work through realistic break-fix scenarios that build the diagnostic confidence needed for high-pressure production environments.
- Endpoint Security Engineers and EDR Analysts
- Windows and macOS Administrators managing privileges
- Identity and Access Management Engineers
- IT Security Operations Leads reducing attack surface
- Professionals implementing Windows Troubleshooting
- Execute hands-on tasks for windows troubleshooting
- Execute hands-on tasks for endpoint security diagnostics & break-fix methodology
- Execute hands-on tasks for learning objectives
- Execute hands-on tasks for troubleshooting methodology
- Execute hands-on tasks for group policy security — covering OS Hardening.
- Execute hands-on tasks for collect and analyze windows security events
- Explain Topic Map Overview fundamentals
- Explain OS Hardening Foundations fundamentals
- Execute hands-on tasks for systematic troubleshooting methodology
- Execute hands-on tasks for methodology principles
- Execute hands-on tasks for critical data sources — covering the problem scope precisely, Event Viewer logs and error codes.
- Execute hands-on tasks for root-cause analysis framework
| Module 01 | Windows Troubleshooting |
| Module 02 | Endpoint Security Diagnostics & Break-Fix Methodology |
| Module 03 | Learning Objectives |
| Module 04 | Troubleshooting Methodology |
| Module 05 | Group Policy Security |
| Module 06 | Collect and analyze Windows security events |
| Module 07 | Topic Map Overview |
| Module 08 | OS Hardening Foundations |
| Module 09 | Systematic Troubleshooting Methodology |
| Module 10 | Methodology Principles |
| Module 11 | Critical Data Sources |
| Module 12 | Root-Cause Analysis Framework |
| Module 13 | Symptom Collection |
| Module 14 | Fault Isolation |
All hands-on labs run on Rocheston Rose X OS. Students practice windows troubleshooting by implementing the controls discussed in class, with a focus on real-world deployment, monitoring, and validation.
- Lab 1: Execute hands-on tasks for windows troubleshooting
- Lab 2: Execute hands-on tasks for endpoint security diagnostics & break-fix methodology
- Lab 3: Execute hands-on tasks for learning objectives
- Lab 4: Execute hands-on tasks for troubleshooting methodology
- Lab 5: Execute hands-on tasks for group policy security
Upon successful completion of this course, students will receive an official RCCE Course Completion Certificate for Windows Troubleshooting, verifiable through the Rocheston certification portal.
- Full access to all course materials and slide decks
- Hands-on lab access on Rocheston Rose X OS environment
- Access to Rocheston CyberNotes
- Access to Rocheston Zelfire — EDR/XDR SIEM platform
- Access to Rocheston Raven — online cyber range exercise platform
- Access to Rocheston Vulnerability Vines AI