Playbooks Troubleshooting
RCCE students will learn incident response playbook development, maintenance, and execution including playbook structure, decision trees, automation integration, and playbook testing. RCCE students will learn to develop incident response playbooks for common attack scenarios, structure playbooks with clear triggers, decision points, escalation criteria, and resolution steps, integrate playbook actions with SOAR platforms for automated execution, test and validate playbooks through tabletop exercises and simulations, maintain playbook currency as the threat landscape evolves, measure playbook effectiveness through response time and outcome metrics, and build a comprehensive playbook library that covers the full spectrum of organizational security incidents. This diagnostic course focuses on identifying, analyzing, and resolving common failures, misconfigurations, and operational issues. At an expert level, RCCE students will learn systematic troubleshooting methodologies that accelerate root-cause analysis and minimize downtime. Students work through realistic break-fix scenarios that build the diagnostic confidence needed for high-pressure production environments.
- Security Engineers building defensive controls
- Security Analysts and Blue Team members
- Systems Administrators with security responsibilities
- GRC and Risk Professionals supporting controls
- Professionals implementing Playbooks Troubleshooting
- Execute hands-on tasks for playbooks troubleshooting
- Explain Course Overview fundamentals
- Execute hands-on tasks for scope & objectives — covering Develop IR playbooks for common attacks.
- Execute hands-on tasks for diagnostic focus — covering Systematic troubleshooting methodologies.
- Execute hands-on tasks for learning outcomes — covering Build comprehensive playbook libraries covering full incident spectrum.
- Execute hands-on tasks for playbook fundamentals: what is a playbook?
- Execute hands-on tasks for why playbooks matter — covering Reduce mean time to respond (MTTR), Playbook: decision-heavy, adaptive branching logic.
- Execute hands-on tasks for playbook vs runbook vs sop — covering Playbook: decision-heavy, adaptive branching logic.
- Execute hands-on tasks for playbook anatomy: core components
- Execute hands-on tasks for trigger conditions
- Execute hands-on tasks for decision trees
- Build detections and response workflows for privilege escalation
| Module 01 | Playbooks Troubleshooting |
| Module 02 | Course Overview |
| Module 03 | Scope & Objectives |
| Module 04 | Diagnostic Focus |
| Module 05 | Learning Outcomes |
| Module 06 | Playbook Fundamentals: What Is a Playbook? |
| Module 07 | Why Playbooks Matter |
| Module 08 | Playbook vs Runbook vs SOP |
| Module 09 | Playbook Anatomy: Core Components |
| Module 10 | Trigger Conditions |
| Module 11 | Decision Trees |
| Module 12 | Response Actions |
| Module 13 | Escalation Criteria |
| Module 14 | Playbook Lifecycle Management |
All hands-on labs run on Rocheston Rose X OS. Students practice playbooks troubleshooting by implementing the controls discussed in class, with a focus on real-world deployment, monitoring, and validation.
- Lab 1: Execute hands-on tasks for playbooks troubleshooting
- Lab 2: Explain Course Overview fundamentals
- Lab 3: Execute hands-on tasks for scope & objectives
- Lab 4: Execute hands-on tasks for diagnostic focus
- Lab 5: Execute hands-on tasks for learning outcomes
Upon successful completion of this course, students will receive an official RCCE Course Completion Certificate for Playbooks Troubleshooting, verifiable through the Rocheston certification portal.
- Full access to all course materials and slide decks
- Hands-on lab access on Rocheston Rose X OS environment
- Access to Rocheston CyberNotes
- Access to Rocheston Zelfire — EDR/XDR SIEM platform
- Access to Rocheston Raven — online cyber range exercise platform
- Access to Rocheston Vulnerability Vines AI