Hiring Troubleshooting
RCCE students will learn cybersecurity workforce planning, recruitment, interviewing, and retention strategies for building high-performing security teams. RCCE students will learn to define cybersecurity job roles using frameworks like NICE/NIST, write effective job descriptions, evaluate candidate technical and soft skills, design practical interview assessments, navigate security clearance requirements, develop onboarding programs for new security hires, build career development paths that retain talent, manage diverse and distributed security teams, and address the cybersecurity talent shortage through alternative hiring pipelines. This diagnostic course focuses on identifying, analyzing, and resolving common failures, misconfigurations, and operational issues. Building on core knowledge, RCCE students will learn systematic troubleshooting methodologies that accelerate root-cause analysis and minimize downtime. Students work through realistic break-fix scenarios that build the diagnostic confidence needed for high-pressure production environments.
- Security Engineers building defensive controls
- Security Analysts and Blue Team members
- Systems Administrators with security responsibilities
- GRC and Risk Professionals supporting controls
- Professionals implementing Hiring Troubleshooting
- Execute hands-on tasks for hiring troubleshooting
- Execute hands-on tasks for cybersecurity workforce planning, recruitment & retention
- Execute hands-on tasks for learning objectives
- Execute hands-on tasks for workforce planning
- Execute hands-on tasks for retention & development — covering Recruitment & Assessment.
- Execute hands-on tasks for the cybersecurity talent crisis
- Execute hands-on tasks for global unfilled positions
- Execute hands-on tasks for orgs report impact
- Execute hands-on tasks for annual turnover rate
- Execute hands-on tasks for root causes
- Build detections and response workflows for privilege escalation, including Unrealistic job requirements.
- Execute hands-on tasks for → specialty areas →
| Module 01 | Hiring Troubleshooting |
| Module 02 | Cybersecurity Workforce Planning, Recruitment & Retention |
| Module 03 | Learning Objectives |
| Module 04 | Workforce Planning |
| Module 05 | Retention & Development |
| Module 06 | The Cybersecurity Talent Crisis |
| Module 07 | Global Unfilled Positions |
| Module 08 | Orgs Report Impact |
| Module 09 | Annual Turnover Rate |
| Module 10 | Root Causes |
| Module 11 | Strategic Responses |
| Module 12 | → Specialty Areas → |
| Module 13 | Work Roles |
| Module 14 | Framework Components |
All hands-on labs run on Rocheston Rose X OS. Students practice hiring troubleshooting by implementing the controls discussed in class, with a focus on real-world deployment, monitoring, and validation.
- Lab 1: Execute hands-on tasks for hiring troubleshooting
- Lab 2: Execute hands-on tasks for cybersecurity workforce planning, recruitment & retention
- Lab 3: Execute hands-on tasks for learning objectives
- Lab 4: Execute hands-on tasks for workforce planning
- Lab 5: Execute hands-on tasks for retention & development
Upon successful completion of this course, students will receive an official RCCE Course Completion Certificate for Hiring Troubleshooting, verifiable through the Rocheston certification portal.
- Full access to all course materials and slide decks
- Hands-on lab access on Rocheston Rose X OS environment
- Access to Rocheston CyberNotes
- Access to Rocheston Zelfire — EDR/XDR SIEM platform
- Access to Rocheston Raven — online cyber range exercise platform
- Access to Rocheston Vulnerability Vines AI