Communications Incident Response
RCCE students will learn incident communication planning and execution including internal stakeholder notifications, external party communications, media handling, regulatory breach notifications, and crisis communications. RCCE students will learn to develop communication templates for various incident scenarios, establish communication chains of command, coordinate messaging between technical teams, legal counsel, public relations, and executive leadership, manage communication timing to balance transparency with investigation needs, handle media inquiries during active incidents, and comply with regulatory notification requirements including GDPR 72-hour notification rules. This incident response course prepares students to act decisively during security incidents with structured workflows and clear decision frameworks. Building on core knowledge, RCCE students will learn containment, evidence collection, eradication, and recovery procedures specific to this domain. Students practice incident scenarios that build the composure, coordination, and documentation skills essential for effective incident handling.
- Security Engineers building defensive controls
- Security Analysts and Blue Team members
- Systems Administrators with security responsibilities
- GRC and Risk Professionals supporting controls
- Professionals implementing Communications Incident Response
- Build detections and response workflows for privilege escalation
- Explain Module Overview fundamentals
- Execute hands-on tasks for learning objectives
- Execute hands-on tasks for key competencies — covering Master incident communication planning, Communication template development.
- Execute hands-on tasks for module scope — covering Internal stakeholder notifications and escalation.
- Execute hands-on tasks for incident communication lifecycle
- Execute hands-on tasks for communication plan components
- Execute hands-on tasks for contact directory
- Execute hands-on tasks for templates library
- Execute hands-on tasks for escalation matrix
- Execute hands-on tasks for internal stakeholders — covering Executive leadership (CEO, CIO, CISO).
| Module 01 | Incident Response |
| Module 02 | Module 354 · Incident Response Domain · Intermediate Level |
| Module 03 | Module Overview |
| Module 04 | Learning Objectives |
| Module 05 | Key Competencies |
| Module 06 | Module Scope |
| Module 07 | Incident Communication Lifecycle |
| Module 08 | Communication Plan Components |
| Module 09 | Contact Directory |
| Module 10 | Templates Library |
| Module 11 | Escalation Matrix |
| Module 12 | Internal Stakeholders |
| Module 13 | External Stakeholders |
| Module 14 | Stakeholder Priority Matrix |
All hands-on labs run on Rocheston Rose X OS. Students practice communications incident response by implementing the controls discussed in class, with a focus on real-world deployment, monitoring, and validation.
- Lab 1: Build detections and response workflows for privilege escalation
- Lab 2: Build detections and response workflows for privilege escalation
- Lab 3: Explain Module Overview fundamentals
- Lab 4: Execute hands-on tasks for learning objectives
- Lab 5: Execute hands-on tasks for key competencies
Upon successful completion of this course, students will receive an official RCCE Course Completion Certificate for Communications Incident Response, verifiable through the Rocheston certification portal.
- Full access to all course materials and slide decks
- Hands-on lab access on Rocheston Rose X OS environment
- Access to Rocheston CyberNotes
- Access to Rocheston Zelfire — EDR/XDR SIEM platform
- Access to Rocheston Raven — online cyber range exercise platform
- Access to Rocheston Vulnerability Vines AI