Case management Architecture Patterns
RCCE students will learn security incident case management including ticket creation, case assignment, evidence tracking, investigation workflow management, and case closure procedures. RCCE students will learn to configure and operate security case management platforms, define case severity and priority classifications, manage evidence chain of custody within case records, track investigation progress and analyst workload, escalate cases based on defined criteria, generate case metrics and reporting dashboards, integrate case management with SIEM and SOAR platforms, and maintain comprehensive case documentation that supports legal proceedings and regulatory inquiries. This architecture course teaches secure system design using proven patterns, guardrails, and reference architectures. At an expert level, RCCE students will learn to evaluate design options against security requirements, make informed trade-off decisions, and build systems that are resilient by design. Students gain the architectural thinking skills needed for security engineering and solution design roles.
- SOC Analysts and Incident Responders
- Detection Engineers and SIEM Content Authors
- Threat Hunters improving adversary coverage
- Security Operations Team Leads
- Professionals implementing Case management Architecture Patterns
- Execute hands-on tasks for case management
- Design a scalable privilege management architecture with policy and enforcement
- Execute hands-on tasks for security incident case management, investigation workflows,
- Integrate privilege controls with identity providers and SIEM telemetry
- Execute hands-on tasks for module objectives
- Execute hands-on tasks for operational skills
- Integrate privilege controls with identity providers and SIEM telemetry, including Evaluate case management, and case management.
- Execute hands-on tasks for what is security case management
- Execute hands-on tasks for core functions — covering Structured process for handling incidents, Ticket creation and assignment.
- Execute hands-on tasks for case management vs ticketing systems
- Execute hands-on tasks for security case management
| Module 01 | Case Management |
| Module 02 | Architecture Patterns |
| Module 03 | Security Incident Case Management, Investigation Workflows, |
| Module 04 | Evidence Tracking & Platform Integration |
| Module 05 | Module Objectives |
| Module 06 | Architecture Skills |
| Module 07 | Operational Skills |
| Module 08 | Integration Skills |
| Module 09 | What Is Security Case Management |
| Module 10 | Core Functions |
| Module 11 | Case Management vs Ticketing Systems |
| Module 12 | Security Case Management |
| Module 13 | Key Differentiators |
| Module 14 | Basic SLA tracking only |
All hands-on labs run on Rocheston Rose X OS. Students practice case management architecture patterns by implementing the controls discussed in class, with a focus on real-world deployment, monitoring, and validation.
- Lab 1: Execute hands-on tasks for case management
- Lab 2: Design a scalable privilege management architecture with policy and enforcement
- Lab 3: Execute hands-on tasks for security incident case management, investigation workflows,
- Lab 4: Integrate privilege controls with identity providers and SIEM telemetry
- Lab 5: Execute hands-on tasks for module objectives
Upon successful completion of this course, students will receive an official RCCE Course Completion Certificate for Case management Architecture Patterns, verifiable through the Rocheston certification portal.
- Full access to all course materials and slide decks
- Hands-on lab access on Rocheston Rose X OS environment
- Access to Rocheston CyberNotes
- Access to Rocheston Zelfire — EDR/XDR SIEM platform
- Access to Rocheston Raven — online cyber range exercise platform
- Access to Rocheston Vulnerability Vines AI