Advanced Crisis communications Mastery
RCCE students will learn incident communication planning and execution including internal stakeholder notifications, external party communications, media handling, regulatory breach notifications, and crisis communications. RCCE students will learn to develop communication templates for various incident scenarios, establish communication chains of command, coordinate messaging between technical teams, legal counsel, public relations, and executive leadership, manage communication timing to balance transparency with investigation needs, handle media inquiries during active incidents, and comply with regulatory notification requirements including GDPR 72-hour notification rules. This advanced mastery course challenges experienced practitioners with complex scenarios, expert-level techniques, and nuanced decision-making. At an expert level, RCCE students will learn to handle the most demanding situations in this domain, developing the expertise expected of senior security professionals. Students tackle multi-layered problems that require synthesizing knowledge across multiple disciplines.
- Security Engineers building defensive controls
- Security Analysts and Blue Team members
- Systems Administrators with security responsibilities
- GRC and Risk Professionals supporting controls
- Professionals implementing Advanced Crisis communications Mastery
- Execute hands-on tasks for advanced crisis communications
- Explain Course Overview: Crisis Communications Mastery fundamentals
- Execute hands-on tasks for what you will master — covering Plan and execute incident communications, Coordinate technical, legal, and PR teams.
- Execute hands-on tasks for course structure — covering 7 hours of advanced instruction, Expert-level scenario decision-making.
- Execute hands-on tasks for target audience — covering Senior security professionals and incident leads, CISO advisors and crisis management teams.
- Execute hands-on tasks for the crisis communications landscape
- Execute hands-on tasks for the opportunity — covering 67% of breaches have poor initial comms, Prepared organizations recover 40% faster.
- Execute hands-on tasks for incident communication planning framework
- Execute hands-on tasks for preparation phase — covering Pre-incident templates and contact lists, Stakeholder mapping and priority matrix.
- Build detections and response workflows for privilege escalation, including Severity classification drives comm scope, and Time-to-notify calculations begin at detection.
- Execute hands-on tasks for notification execution — covering Regulatory notifications per jurisdiction, Customer and partner communications.
- Execute hands-on tasks for review & improve — covering Post-incident comms review and lessons, Template updates and gap analysis.
| Module 01 | Advanced Crisis Communications |
| Module 02 | Course Overview: Crisis Communications Mastery |
| Module 03 | What You Will Master |
| Module 04 | Course Structure |
| Module 05 | Target Audience |
| Module 06 | The Crisis Communications Landscape |
| Module 07 | The Opportunity |
| Module 08 | Incident Communication Planning Framework |
| Module 09 | Preparation Phase |
| Module 10 | Detection & Assessment |
| Module 11 | Notification Execution |
| Module 12 | Review & Improve |
| Module 13 | Legal Counsel |
| Module 14 | Chain Rules |
All hands-on labs run on Rocheston Rose X OS. Students practice advanced crisis communications mastery by implementing the controls discussed in class, with a focus on real-world deployment, monitoring, and validation.
- Lab 1: Execute hands-on tasks for advanced crisis communications
- Lab 2: Explain Course Overview: Crisis Communications Mastery fundamentals
- Lab 3: Execute hands-on tasks for what you will master
- Lab 4: Execute hands-on tasks for course structure
- Lab 5: Execute hands-on tasks for target audience
Upon successful completion of this course, students will receive an official RCCE Course Completion Certificate for Advanced Crisis communications Mastery, verifiable through the Rocheston certification portal.
- Full access to all course materials and slide decks
- Hands-on lab access on Rocheston Rose X OS environment
- Access to Rocheston CyberNotes
- Access to Rocheston Zelfire — EDR/XDR SIEM platform
- Access to Rocheston Raven — online cyber range exercise platform
- Access to Rocheston Vulnerability Vines AI