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Code of Ethics - Rocheston | Membership
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Code of Ethics


Rocheston code of ethics strives in advancing standards of excellence and enhancing customer confidence. The mission of accreditation is to develop a culture, where businesses meet the optimum standards of creating and delivering customer satisfaction.
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For accreditation from Rocheston Accreditation Institute, a member agrees and asserts the following standards:

Honor

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Uphold the confidentiality of sensitive information of the organization, its members, board of directors, stakeholders and employees.
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Embrace and appreciate a culture of diversity and inclusivity.
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Effectively manage the organization’s practices and resources.
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The business/profession should adhere to the organization’s mission and vision.
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Trust

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The business, professional or individual should be free from any illegal activities or government action.
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License and bonding requirements should be fulfilled periodically upon receiving accreditation from Rocheston.
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Cooperation with RAI’s business activities and encouraging self-regulation in the industry.
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Timely completion of the mandatory application along with the payment.
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Transparency

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Provide Rocheston the required information and documents, for complying with RAI standards.
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Disclosure of information to customers (business return/refund policy, restrictions, terms of written contract, transactions, tax and shipping charges).
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Share information in a reliable manner to the consumers.
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Communicate effectively based on the established policies.
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Excellence

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Adopt the best practices in the industry and achieve RAI standards in relation to the business/profession it serves.
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Stay motivated in achieving its mission with efficiency, to ensure benefit to stakeholders.
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Publicize program relevance to consumers and the public.
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Maintaining the highest business standards with trustworthiness, quality delivery and commitment to meet the needs of the consumers and public.
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